EaseMyTrip.com — Money got debited from Bank but Flight Tickets status show as Rejected

I tried to book Flight of 13th May from Mumbai to Indore on 12th May for 2 persons via Easymytrip website. My money got debited from bank account but Flight Ticket is not booked, & Status is shown as Rejected.
I got message from Easemytrip that they were unable to confirm flight booking of Mumbai-Indore Air India flight of 13th May & they have processed full refund of 9018 rupees.

Kindly let me know when the refund amount will get credited to my bank account.

Regards,
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EaseMyTrip.com customer support has been notified about the posted complaint.
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As discussed with you over the call, the refund has been processed already and we have also shared the confirmation with you on your registered email address. Rest assured! Your money is safe and will be refunded to you.

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