[Resolved]  EaseMyTrip.com — Money got deducted, booking failed, money not refunded

I booked a flight from Dubai to lucknow. But booking got failed and money got deducted. But till now money is not refunded. It's been 9 days.

I also mailed easemytrip about the same but they say to check with your respective bank.

I ask respective bank about the transaction. But money transferred from bank to easemytrip successfully so they can't do anything about it and it's the problem from easemytrip or payu.

Now it's been more than a week and my 16386/- rs is still not refunded by any respective sides.

Booking ID: EMT94729602
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Mar 27, 2022
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2022
EaseMyTrip.com Customer Care's response
Dear Anubha Srivastava, we are getting your details checked with booking ID EMT94729515 and you will get an update on this soon. Till the time your patience is highly appreciated.
Complaint comments 

Comments

I dont get any update from your side.please do the needful asap.its been 15days .why my money got deducted on failed transaction and not refunded back.

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