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EaseMyTrip.com — More than convenience fee deducted

I had booked a flight on 4th Feb. The flight got cancelled from the Airlines and I was told that only convenience fee which is Rs 300 will be deducted and rest all will be refunded but now I see that 600 has been deducted from the total amount.

Please refund 300 more.

Ticket no - Z6VUJS/1/1
G8-274
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Dear Mam, I hope as per our telephonic conversation your query has been addressed we have processed the refund of your convenience fee INR 300/- which you will receive within 5-7 working days.
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