[Resolved] EaseMyTrip.com — My Booking status with Booking ID - EMT86563199 is pending

prakashbsl

Sep 2, 2021

Address:	Guwahati , Assam
Website:	railways.easemytrip.com

I just booked 2 train tickets from Guwahati (GHY) to New Jalpaiguri (NJP) on 2nd September 2021 with train number - 02423 ( Dbrg Ndls Ac Spl )
Booking ID is EMT86563199
even though the money (3194.40 rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all I want is them to confirm my tickets.

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Oct 15, 2021

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

EaseMyTrip.com Customer Care's response Dear Sir, we would like to inform you that your complete refund has been processed from our side on 3rd of Sept 21 with booking id EMT86563199 and the amount will be credited to you in the same mode of payment within few working days. Till the time your patience is highly appreciated.