EaseMyTrip.com — Non payment of refund.

Booking id: EMT75171945/ PNR: O6EQNC.
The booking was for Pune to Kolkata o 9.4.21. The booking was cancelled. The refund has not yet been made.
I had several round of talks with your customer care executives ( Arban, Akanksha) and several round of exchange of emails with Madam Salini, Madam Roopmati, Madam Priya, Madam Shivani over the issue. However, refund amount has not yet been credited to my Credit card a/c. Kindly expedite refund. Shilajit Kumar Saha