EaseMyTrip.com — Not getting full refund after airline cancellation Fraud easemytrip and goFirst

All of sudden go first flight got cancelled due to operational reasons and there is no further flight in September and easemytrip customer care is not picking up call. I need complete refund for that .

Dear GO FIRST Flyer! Your booking ref:(P3YI3L) (16Sep'22), (G8-2403) (ATQ-SXR) has changed due to operational reasons. We sincerely regret the inconvenience caused. You may visit our Website-https://flygofirst.com/Gonxt/ to make amendments to your bookings or call us on[protected]/[protected] upto 2 hrs prior to your flight departure for any further assistance -Team Go First

Dear GO FIRST Flyer! Your booking ref:(XG2D6E) (20Sep'22), (G8-2404) (SXR-ATQ) has changed due to operational reasons. We sincerely regret the inconvenience caused. You may visit our Website-https://flygofirst.com/Gonxt/ to make amendments to your bookings or call us on[protected]/[protected] upto 2 hrs prior to your flight departure for any further assistance -Team Go First

I paid an amount of 20704 but got email from easemytrip of amount 19204 and have not received refund yet. Due to this cancellation, my whole trip got cancelled. all bookings and everthing. this is a very bad experience.

attaching photos of complete payment amount.