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EaseMyTrip.com — Not got my flight cancellation refund amount

Website:www.easemytrip.com

BOOKING I.D- EMT97657104

Already 6 working days are over but till now I have not received my cancellation refund of my flight ticket to my bank account. I have already shared my bank statement to their email i.d at- [protected]@easemytrip.com but no response. Every time when I called to their customer care they are delaying by saying that, more 48 hours I have to wait. Can you please help me in this regards?
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Comments

Hey Diptimoy, we regret the delay caused here. We would like to inform you that the refund has been processed on 16th Jan 2023 and as per the bank timeline it may 7 to 10 working days to reflect the amount into your account. We request you to please wait till the mentioned timeline. Rest assured! Your money is safe and will be refunded to you. Thanks!
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