We booked our international ticket from Chennai to Frankfurt to Dallas in Feb 2022, 2 months prior to the departure date. Received a message stating that the Chennai to Frankfurt flight has been cancelled by the airline. Since then we have been emailing, calling, contacting the easemytrip Customer Support and the flightchange team. They haven't done anything to re-issue our ticket.
PNR : 6B5KGH & NWMYY2
Called the airlines as well. Who stated that it is easemytrip who will be able to check availability & resolve our issue at the earliest. Have sent emails to the easemytrip almost every single day, called them, pleaded with them to find an alternate for our travel. But all in vain. The standard reply has been, we will get back to you shortly. But the waiting game is just draining us emotionally, and physically. Not to mention financially - With our trip within 3 weeks, haven't had a single night's sleep. The uncertainty is draining us.
A vacation which cost us a fortune is turning into a nightmare for our family - because of easemytrip!! Was this information helpful? |
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