EaseMyTrip.com — Not rescheduled my tickets on time

EaseMyTrip.com — Not rescheduled my tickets on time

A Ajay_birkh Mar 31, 2023 Mar 31, 2023 This thread was updated on Mar 31, 2023

I booked flight tickets from jaipur to doha for the first time with easemytrip. I mailed them continuously for a month to get my ticket rescheduled and asked for any date from October 2023 to March 2024 but their only answer was that tickets are not available. In the last they called five days before my booking that the ticket is in October but for that I will have to pay more than the rate of the new ticket. Means the money for the previously booked ticket was also gone and if I get a new ticket done forgetting it, it will cost me more. This is the limit, you clearly refuse that we will not reschedule, what are these excuses for? I am going to consumer court against them, if something like this has happened to you too then contact me and take legal action against them. +2 photos Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Mar 31, 2023

Verified Support

Hi Ajay,
We didn't intent such a situation to occur. However, we would like to inform you that we are getting all the details checked from our end and we will update you at earliest. We request your patience.

EaseMyTrip.com Customer Care's response, Apr 1, 2023

Verified Support

Hi Ajay, we regret the inconvenience caused. We have already shared the charges in accordance to airlines fare rules and further we tried to reach out to you on your registered contact number however we were unable to connect. Thanks!