EaseMyTrip.com — Not rescheduling the flights

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223, Patparganj Industrial Area, New Delhi - 110092

I have booked a round trip flights from Ahmeadbad to Berlin for my mother who is 70 years old and have hearing loss. She has a return flight on 30th June and vistara has changed departure time of frankfurt-delhi flight which cause time overlapping with my first flight and by the time my mom land in frankfurt, the connecting flight would already took off.

Since this is single PNR booking. is is EaseMyTrip's responsibility to do a rescheduling however since last 2 weeks they are only asking me to wait till they get response from airlines. I wonder what century are we live in? why can't they do instantly?

My mother is travelling alone and as i said she is 70 years old with hearing loss. think about the consequences. there is only one week left and they ain't doing anything.

Booking id EMT96329945

This is how Indian firm looting people.