EaseMyTrip.com — Pending status of booking

Website:easemytrip.com

I booked a hotel from easemytrip.com and paid the full amount online, but still the booking status Is showing pending and it says they are not responsible if the hotel denies check in.

Booking Id: EMT[protected]

Kindly confirm the status or refund asap.
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EaseMyTrip.com customer support has been notified about the posted complaint.
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Hi Anirud,
We request you to kindly share the details with us on [protected] so that we can assist you at the earliest.
EaseMyTrip.com Customer Care's response, Jun 3, 2023
Verified Support
Hi Anirud,
We would like to inform you that we have already mentioned all the TnCs on our website and hotel voucher. Furthermore, as you have word with the hotel, we are awaiting full refund confirmation from their end. Once we will receive the response, we will inform you upfrontly.

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