EaseMyTrip.com — Pre Booked Seat allocation

EaseMyTrip.com — Pre Booked Seat allocation

P Pranmoy_khanikar from Bengaluru, Karnataka May 9, 2023 May 10, 2023 This thread was updated on May 10, 2023

I prebooked seats for both onward and return journey. But both the times they are unable to provide the same for which I paid. Moreover for return journey we still have time till 20th May, but I dont see the intention to resolve the issue. Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

May 10, 2023

Verified Support

Hi Pramnoy,
We regret the inconvenience caused .
Furthermore we are getting the concern investigated and will connect with you shortly vide booking ID:EMT[protected]

EaseMyTrip.com Customer Care's response, May 10, 2023

Verified Support

Hi Pranmoy, we regret the inconvenience caused to you. As discussed with you over the call, we have already initiated the seat refund from our end for both the sectors and you will get it in the same mode of payment within 7-10 working days.