[Resolved]  EaseMyTrip.com — refund against booking

We have booked ticket booking id emt60491496 name mr praveen bhandari jalore
Ahmedabad to chennai date 20november 2019 flight cancelled but rehund yet not received in our account.
Please look in to the matter and relesae refund earliest as possible
Our pnr no is th9dwm
Refund required immidaitely
We contact on your toll free no they told refund reliese but we have not received yet
Your early responce is required
Hope you will initiate earliest and refund wiill be reach in our account
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Feb 9, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
EaseMyTrip.com Customer Care's response
Dear Sir,
Greetings from EaseMyTrip

We would like to inform you that we have already proceed your refund from our end and it will reflect to your same mode of payment within 5-6 bank working days. We request you to kindly contact your bank with the bank ARN number provided to you.
Booking ID: EMT60491496
Refund Amount: INR 3930.00
Bank ARN No.: 74332749349934887424683

We request you to kindly contact your bank for the same.

Regards
EaseMyTrip
Complaint comments 

Comments

During the payment of a flight booking using Gpay money was deducted from my account but ticket was not booked with the error " unique txnid not present"
Either book the ticket and send me the confirmation email or give my money back

EaseMyTrip.com Customer Care's response, Jan 13, 2020
Verified Support
Dear EaseMyTrip patron,
Greetings from EaseMyTrip.com
We would like to inform you that your refund has already been processed from our end.

Please find below refund details:

Booking ID : EMT68869299
Refund Amount - INR 5141
Refund Date - 11-01-2020
Bank ARN - 20011262760 / 20011263192

Note:- It may reflect in 5-7 working days to the original mode of payment.

Kind Regards,
EaseMyTrip Team
011-43030303/011-43131313 (Available 24X7)

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