EaseMyTrip.com — Refund - Incompletely processed

Mousikta Chand

May 2, 2022

Website:

www.easemytrip.com

Hi EaseMyTrip Team,

This is to inform you that upon cancellation of my flights, the refund amount on Indigo Airlines portal shows it as INR 24, 315. However, I received a confirmation of only 17, 517 on EaseMyTrip Portal. Kindly look into it and fix the issue.

My PNR -- CJ6YMS

Thanks,
M.Chanda

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EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

May 04, 2022

EaseMyTrip.com Customer Care's response Dear Sir/Mam, we are getting your details checked with booking ID EMT95992056 and you will get an update on this soon. Till the time your patience is highly appreciated.

May 08, 2022

Updated by Mousikta Chand Dear EaseMyTrip,

Please see attached confirmation email from IndiGo that it indeed has refunded the original amount(INR 24, 315) that I have been citing since 01-May. Please help refund the remaining amount(INR 6, 798) at the earliest.

Thanks,
Mousikta Chanda

May 18, 2022

Updated by Mousikta Chand Hi EaseMyTrip,

I received an additional refund of INR 3, 000 on 11-May. Can I get an update on the remaining refund -- INR 3, 798?

Thanks,
Mousikta Chanda

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Comments

Mousikta Chand

May 18, 2022

Hi EaseMyTrip,

I received an additional refund of INR 3, 000 on 11-May. Can I get an update on the remaining refund -- INR 3, 798?

Thanks,
Mousikta Chanda