EaseMyTrip.com — Refund isn't issued even after 2weeks

EaseMyTrip.com — Refund isn't issued even after 2weeks

C ckvelisetty Feb 18, 2023 Feb 19, 2023 This thread was updated on Feb 19, 2023

This is not the EaseMyTrip that knew and used for few years. EMT[protected] : This was cancelled (as the flight was rescheduled) and got a full refund message from Airlines. Thereafter I had cancelled it on EMT, who sent a mail with refund details on 6th Feb... From then on... Usual 24/48hr response, followed by we did our part and could be gateway issue and then send us the statement and finally no response to mails... No use if calling customer care number who just give vague and robotic answers Is this how it works? & What else should I do? +3 photos Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Feb 19, 2023

Verified Support

Hey there, we regret the inconvenience caused. We would like to inform you that the refund of 2601 has been initiated and the amount will be credited to your source account in 7 to 10 working days.