EaseMyTrip.com — Refund Issue- discrepancy issue

EaseMyTrip.com — Refund Issue- discrepancy issue

S Sumit2232 from Delhi, Delhi May 24, 2022 Jul 5, 2022 This thread was updated on Jul 5, 2022

Due to Easemytrip decrepancy i have lost approx 33000Rs, and easemytrip didn't resolved my concern. Thier is some discrepancy is refund calculation, On below mentioned booking before submitting cancellation request easemytrip portal shown refund amount is Rs 37500 but they approved refund only Rs 4534. Cancellation sector :- ZRH-FRA; FRA-DEL And as per easemytrip customer care cancellation fees is Rs 12000/- which is mentioned in all Airindia tickets but unnecessary they charged Rs 69556/- as a cancellation penalty.while i discused the same with easemytrip executive they informed that maybe system shown incorrect value. But to easemytrip i have lost my return ticket as well as refund amount. Regards Sumit Khanna [protected] Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support May 24, 2022 EaseMyTrip.com Customer Care's response Dear Sumit Khanna, I hope as per our telephonic conversation your query has been addressed as we are getting your details checked with booking ID EMT97969998 and you will get an update on this soon. Till that time your patience is highly appreciated. Jun 15, 2022 Updated by Sumit2232 Hi Team, Since Long time waiting for your response. Regards Sumit Khanna [protected] Jul 05, 2022 Updated by Sumit2232 Hi team waiting for your positive response
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