[Resolved]  EaseMyTrip.com — Refund issue Easemytrip

I have booked 2 Vistara flight tickets from New Delhi to Kolkata from easemytrip on 24th July and due to some reasons I had to cancelled the tickets after 2-3 hours. As fas as I am concerned I am entitled for a full refund. I have contacted the Vistara customer care and thay told me that they have cancelled the tickets on that same day and refunded the amount to easemytrip. Now when I contacted the easemytrip customer care for refund concern they are telling to provide an email confirmation from Vistara which Vistara is denying. It's just make no sense. Easemytrip people are just making fool out of people and scamming customers.
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Sep 26, 2022
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
EaseMyTrip.com Customer Care's response
Dear Sakshi Jewrajka, Greetings from EaseMyTrip.com! Regarding booking ID EMT[protected]I hope as per our telephonic conversation your query has been addressed as we are getting your details checked with booking ID EMT95107466 and you will get an update on this soon. Till the time your patience is highly appreciated.
Verified Support
Aug 22, 2022
EaseMyTrip.com Customer Care's response
Dear Sakshi Jewrajka, Greetings from EaseMyTrip.com! Regarding booking ID EMT[protected] I hope as per our telephonic conversation your query has been resolved as your correct refund has been processed from our side which you will going to receive within the next 5-7 working days.
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