[Resolved]  EaseMyTrip.com — Refund Not Initiated - EMT92829555

Address:

Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

Booking ID - EMT92829555
I have booked a flight from Delhi to Bengaluru via Vistara for 27th January, 2022.
The flight timings were postpone twice which was not serving my purpose, so Vistara Cancelled the flight booking as per request.
Vistara refunded the full amount of Rupees 3494 back to EMT on 28th January as per EMT Executive only.
They have not refunded my amount back despite of multiple calls and requests. I have escalated to Supervisor level too but not even a single mail they sent regarding the refund initiation.
I have only got false promises and their backend process delay excuses.

Their executives also promised to call back within 24 hours, 72 hours but no one called and no single mail was being received. I have the mail regarding the same mentioning I will get a call but all in vain.