[Resolved]  EaseMyTrip.com — Refund not initiated for the booking id 68968615

Booking Id EMT68968615 i requeted the refund around a year ago and the airlines refund the amount on October-2020 to Ease my trip, but still i didnt get the refund from their side, regarding this issue i spoke to customer support around 100 times. Every person tells the same answer u can get the refund with in 7 working days, i cant expect the answer from your side its a big disappoint to the customers and it may cause a loss of customers, please check my profile i did the booking above 200 tickets, regarding this issue you are going to loss the golden customers, kindly tell me directly that we cannot provide the refund if you cant able to refund the amount i will leave the amount. please do needful for this issue