[Resolved]  EaseMyTrip.com — Refund not processed for more than a month even though airlines has already given the fare differential to Ease My trip

This complaint is specific to Booking id:- EMT91600739 .
Issue was raised to Ease my trip on 12th Jan 2022.

The book was changed and there was a fare differential of INR 1262 which I should receive from Ease My Trip.

Indigo had already given the fare differential to Ease My Trip(confirmed by Ease My Trip over email).

I have already waited for more than one month for the same.I have called the customer care almost 15 times and have got the same response to wait for 5-7 working days as there is some technical issue.

I have got call 3-4 times from some supervisor stating that I will receive the refund in 5 days but not clear answer on what the issue is and guarantee that the money will get depositied.
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Mar 28, 2022
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2022
EaseMyTrip.com Customer Care's response
Dera Mam, We would like to inform you that your correct refund was done from our side on 23rd of Feb which you will receive within 5-7 working days from the date of refund.Until then your patience is highly appreciated.
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