EaseMyTrip.com — refund not processed for my refund application number[protected] for the ticket number[protected]/1/1 with pnr udjqjn.

I am writing to you to raise an issue about: airline tickets and fares

The issue that i have experienced was: i have contacted etihad airline regarding my refund application number[protected] for the ticket number[protected]/1/1 with pnr udjqjn.

I have been advised that the ticket amount is refunded in full by etihad airline during end of march 2020 but easemytrip is advising due covid19 their call centre is temporarily shut and informing me that airline has not refunded them. They are trying to take advantage of this situation by trying to delay and steal my money.

They got the obligation to refund my ticket so please process my refund as soon as possible.

Awaiting my refund to be deposited immediately.

Regards,

Sunil nagendra