[Resolved]  EaseMyTrip.com — Refund not processed, no action being taken by easemytrip

This is in regards to a refund that I have not received in spite of sharing proofs from the bank that no payment has been made by easemytrip.

This was in relation to a booking which was cancelled during rhe lockdown last year.

I have been following up several times regarding this and I keep hearing that they are facing technical issues or we are experiencing difficulty because of lockdown and we are working on this request.

I wonder if the issue is being on how long does it take? Its just a matter of re initiating the refund. The customer support team has not even reverted once to give an update.

This is just a delaying tactic to avoid processing the refund. Totally fraud!