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EaseMyTrip.com — Refund not received against Hotel booking cancellation

I have cancelled the hotel booking on 28.11.2021 but I have not received the any information related to refund. Regarding the same, I have given complaint through phone call even then there is no solution. Please find the following booking ID EMT91422585 and do the needful
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Dear Rithvika Sridhar, We regret it's taking longer than the expected time frame, however, we are working on the concern to get it resolved in the best possible manner and we'll update you accordingly. We would humbly request your patience in the interim. Thanks
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