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Send all the needful document. Still no response from them.
EaseMyTrip.com Customer Care's response, Nov 9, 2023
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We do understand the anguish in this regards. However, we are persistently following up on your case and will update you at the earliest with a resolution.
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We regret the inconvenience that caused you. However, as pr our telephonic conversation, we have informed you that we are already working on your concern and we will be in touch with you to resolve the same.