EaseMyTrip.com — Refund not received/No information received after flight cancelled due to Re-scheduling by airline by more than 24 hrs

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No. 401, 2nd floor, Prabhat Complex, Opp Bhumika Theater, K G Road, Anchepet, Chickpet, Bengaluru, Karnataka 560009

We had booked flight ticket to and fro from Bangalore to Istanbul on 20thAug 22 via Ease my trip in Kuwait Airways.
On 21stDec 2022 and 25thDec 2022 we got email from airlines stating that itinary has been rescheduled as below

Onward journey BLR to IST (Rescheduled date) - 21st April23
Onward journey BLR to IST (Booked date) - 22nd April23

Return journey IST to BLR (Rescheduled date) - 3rd May23
Onward journey BLR to IST (Booked date) - 1st May23

Due to this our whole itenary is affected and we cannot travel with modified itenray due other scheduled events.This is re-schedule is purely airline fault and more than 24 hrs we were assured that full refund will be granted.

After contacting Ease my Trip they told to wait for 7-10 working days to get confirmation on cancelled amount refund but till date we have niether received the refund nor any information about further action. Its a huge amount of 140657 and ease my trip and airlines is not refunding our money and passing the buck each time we call