EaseMyTrip.com — Refund related unethical

Hi, Neha!

We regret the inconvenience. However, we have tried calling the registered number but unable to reach you. Further, we understand how important it is to receive your refund, and we want to assure you that we are actively working on your request. Moreover, we are waiting for the necessary funds from @GoFirstAirways to start the refund process for you. Plus, we have already completed all the steps requested by @GoFirstAirways to ensure you receive your refund. We promise to keep you updated as soon as the process is complete. Also, we have marked the email to the airline as well and shared the relevant information over your registered email ID too. In addition, we request your understanding while we follow up appropriately.

Thanks!

We apologize for any inconvenience caused. Despite our efforts to contact you at the registered number, we were unsuccessful. We understand the significance of your refund and want to assure you that our team is actively working on processing your request. Currently, we are awaiting the necessary funds from @GoFirstAirways to initiate the refund process on your behalf. All requested steps from @GoFirstAirways have been completed to ensure a smooth refund process. We will keep you informed of the progress and have also marked the email to the airline. Relevant information has been shared via your registered email ID. We appreciate your understanding as we diligently follow up on this matter.