EaseMyTrip.com — Refund still not received

My flight was cancelled by Airindia gvn is the PNR: YQ0B0, it's almost 2 months today even after several follow ups with EMT i have still not got any update for the same, and the cs is so pathetic that everyone has different answers, pathetic service.
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EaseMyTrip.com customer support has been notified about the posted complaint.
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Dear Neha Gurwara, Greetings from EaseMyTrip.com! Regarding booking ID EMT95406616 we are already working on your refund request. Request you to allow us some time to get the same check. In case of any further assistance, please write us at [protected]. Regards, Care Team.

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