[Resolved] EaseMyTrip.com — Refund Transfer for Cancelled Air Ticket

[Resolved] EaseMyTrip.com — Refund Transfer for Cancelled Air Ticket

C cmnagaraj Mar 31, 2023 Apr 5, 2023 This thread was updated on Apr 5, 2023

My Booking ID is EMT[protected] and my confirmation number is BOGVCE. I have booked the two way air ticket (Oman Airways) from Chennai to Chicago in the month of June 2022. I have came to Chicago on 30th Aug 2022. I have cancelled the return air ticket which is on 28th Feb 2023 in the month of Jan 2023. They have processed my application and put the refund money of 6109INR in my wallet at EASEMytrip. I have uploaded my scanned copy of my bank passbook several times to transfer money from wallet to my bank account. Every time, They are rejecting my application and ask me to re upload the bank passbook again and again without any logic. Also they are trying to call my Indian Mobile Phone which is not currently in use as I stay in USA. I have also send all my bank account information by email and they keep rejecting my application without any reason. Therefore, I kindly request you to solve this issue and make arrangement to transfer my money from my wallet to Bank account.The bank details are as follows: Account holder/Traveller name: Nagaraj CM Account No: [protected] Bank Name: Indian Overseas Bank IFSC Code: IOBA0001868 I do hope that you would try to help me in transferring money from wallet to my bank account in easemytrip.com Thanking you Was this information helpful? No (0) Yes (0)
May 23, 2023 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Apr 01, 2023 EaseMyTrip.com Customer Care's response We regret the inconvenience caused to you. We are working on your concern and will get back to you on this at the earliest. Apr 03, 2023 Updated by cmnagaraj Even after I submit the bank document, they rejected my application as they said the name is mismatch. I dont understand why are giving unnecessary reason as my Bank passbook says Nagaraj CM instead of Nagaraj Chelliah Machavallavan. You guys are trying to cheat your customers and want to keep their money in your wallet just to embrace the customer's I'm tired of fighting with you guys. I never recommend any one in my life to easemytrip for their travel as you guys are simply cheating your valuable customers. Verified Support Apr 05, 2023 EaseMyTrip.com Customer Care's response We regret the inconvenience caused to you. We are working on your concern and will update you on this at the earliest. Verified Support Apr 05, 2023 EaseMyTrip.com Customer Care's response We would like to inform you that the refund has been processed to your bank account and the amount will be credited to your source account within 5 to 7 business days.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Mar 31, 2023

Verified Support

Hi, we regret the inconvenience caused. We request you to kindly share the booking details on [protected] so that we can assist you accordingly.

cmnagaraj's [Complaint's author] reply, Mar 31, 2023

I have uploaded my bank passbook information already and you must take action against it. Otherwise I will keep complainting about your unlawful approaches. Thanks