[Resolved]  EaseMyTrip.com — Regarding 6E flight rescheduling

Address:

84 Ramsahay marg nahda jn. (MP)

Hello,
I booked my initial flight on 29th june for 27th of aug later on I rescheduled it for 2nd oct and again on 15th sep it was rescheduled for 23rd oct and paid a amount of Rs. 1304. And i received a confirmation for 23rd oct while on 2nd oct i received a message from indigo for today’s flight. I called ease my trip again to get a confirmation where they mentioned amount status is confirmed while the flight booking status is pending and there’s no update on pending status.
Are you guys trying to fool the customers? That’s totally a fraud you are charging the customer for rescheduling and not sharing the confirmation status on the rescheduling. Also there executive mentioned 300 rs are pending that’s the reason it is showing as pending and i made the payment immediately.
I missed my flight for 2nd oct due to the glitch from ease my trips end, also no confirmation received for the flight booked for 23rd oct.
I have made the payment of almost 10k rupees. I am a student i cannot afford to lose this amount. Request you to either initiate my refund or get me a confirmation for 23rd oct flight.

Expecting a quick resolution.

Thanks !