I have completed the booking process and payment, twice, for the flight GoFirst G8-423 from Delhi to Hyderabad at 05:45 am on 23rd September. Both times the process got stuck at the loading screen and would not complete the booking. Please provide me with a refund, ASAP. Your customer service doesn't attend calls and its frustrating. Attaching proofs for your reference.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2022
Complaint marked as Resolved
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2022
EaseMyTrip.com Customer Care's response Hi mallow marcus, We have escalated your concern to the correspondence team and they are working on the same. As soon as we hear from them we shall update you. We highly appreciate your patience.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment