EaseMyTrip.com — Rejected booking

EaseMyTrip.com — Rejected booking

K Kjartan Code Jan 7, 2024 Jan 7, 2024 This thread was updated on Jan 7, 2024

I booked a flight from Budapest to Santiago round-trip I purchased and paid it on January 3. January 4. I received an email that the booking is rejected. But it’s very confusing as they still sent me a flight ticket but the status of the ticket is rejected so I went and bought another ticket from a different site. I am waiting for my money back for the rejected booking but it’s very confusing. Was this information helpful? No (0) Yes (1)
EaseMyTrip.com customer support has been notified about the posted complaint.
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Kjartan Code

Jan 7, 2024

EMTUK1820370 Is the booking id

EaseMyTrip.com Customer Care's response, Jan 8, 2024

Verified Support

Hi,

Thanks, for sharing the details with us. Further, we have tried calling the registered number but have been unable to reach you. Moreover, we'd like to inform you that we have already initiated the refund on the date 4th January at 6:41 PM which you will receive in your same mode of payment within 5-7 working days from the refund date. We hope that your query has been addressed.

Thanks!

EaseMyTrip.com Customer Care

from Delhi, Delhi

Jan 7, 2024

Verified Support

Dear Customer,
Greetings from EaseMyTrip!
We are keen to look into your grievance and address the same. We request you to kindly share your contact details with us on this number: - [protected] so that we can connect with you and assist you in the best possible manner.
Thanks!