EaseMyTrip.com — Reschedule and Money Issue

I rescheduled my flight from 2nd Sept to 16th Sept but the money was deducted and flight is not rescheduled. I tried again, then money was again deducted and the flight is not rescheduled. So I have been charged two times for rescheduling and flight is still not rescheduled.
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EaseMyTrip.com customer support has been notified about the posted complaint.
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EMT[protected] order ID. Please look into it asap.
EaseMyTrip.com Customer Care's response, Aug 29, 2022
Verified Support
Hi Bakliwalarchit, As we have checked reissue has been done from our end. We are trying to contact you but your registered number is switch off. For more details you may reach us out at what's app escalation no. 9355030325 so that we can assist you accordingly.
Hi Bakliwalarchit, kindly DM us on our what's app escalation no. [protected] so that we can assist you accordingly.

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