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EaseMyTrip.com — Showing Failed in status

I was rescheduling my flight but the site got stuck and now after re-logging it's showing me failed in my status... Neither I'm able to reschedule it again and nor I'm able to cancel the flight
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Hi Sujata, we apologize for the inconvenience caused to you. Kindly DM us your booking details on our whatsapp escalation no.[protected] so that we can assist you accordingly as the details shared by you is not visible to us.
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