EaseMyTrip.com — Ticket confirmed but traveller denied

Hi team,

I had booked a ticket from Pune to Hyderabad through easemytrip app. And ticket got confirmed on 7th Aug 2022 at 00:25 AM. But bus operator didn't allowed me to travel on that ticket confirmed date and said it got booked for 8th Aug 2022 at 00:25AM.
Please help me to resolve the issue as i had already communicated with easemytrip customer care support and that time itself they got to know the issue is at their itself due to miscommunications.But till yet i didn't get any update on this for getting my refund back. I'm following up from long time and EMT is not responding even dropping lot of mails against the concern.
Kindly do the needful and help me with the same.
Mail ID while booking: [protected]@gmail.com
Booking ID : EMT[protected]
Mobile: [protected]
Was this information helpful?
No (0)
Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2022
EaseMyTrip.com Customer Care's response
Dear Sir/Mam, Greetings from EaseMyTrip.com! Regarding booking ID EMT[protected] we are getting your details checked and you will get an update on this soon. Till that time your patience is highly appreciated.
Sep 15, 2022
Updated by Madupalli
I really disappointed about this type of delaying and ignorance from EMT as this concern raised past one month back (August) still pinging like your patience is highly appreciated.
Sep 21, 2022
Updated by Madupalli
Hi team,

Can i get any response from your support.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    313
    Resolved
    768
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information