EaseMyTrip.com — Ticket confirmed but traveller denied into the bus as said no available seats

EaseMyTrip.com — Ticket confirmed but traveller denied into the bus as said no available seats

M Madupalli from Pune, Maharashtra Aug 7, 2022 Aug 9, 2022 This thread was updated on Aug 9, 2022

I had booked a ticket through easemytrip app from Pune to Hyderabad. And ticket got confirmed with Rahul travels. When i went to boarding point Bus operator didn't allowed me to bus and said there is no availability. Strange thing is for confirmed ticket how they can say no availibility. And they are not ready to provide my allotted seats as they already sold out to non-booked candidates for high amount. I didn't believed how easemytrip taking responsibility of their respective user using their services. And i didn't get any refund amount. Please help me with that issue. Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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Madupalli

from Pune, Maharashtra

Aug 8, 2022

Hello team,

Kindly support us to resolve the issue as i had booked a ticket and got confirmation. But bus operator didn't allowed me to bus by saying there is no availibility.
I had paid money through UPI payment. Please help to get my refund back.

EaseMyTrip.com Customer Care

from Delhi, Delhi

Aug 9, 2022

Verified Support

Hi, We apologize for the inconvenience caused to you. Kindly DM us your booking details on our whats app escalation no.[protected] so that we can assist you accordingly.