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[Resolved]  EaseMyTrip.com — Ticket not confirmed. but, amount debited

Address:Delhi, , Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I have booked the 2 train tickets from Thiruthangal to Chennai - Egmore. After the payment, the page has stopped and showed as error. but, amount was debited from my account.
Name: Sakthivel
transaction screen shot attached.
+1 photos
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Aug 21, 2021
Complaint marked as Resolved 
resolved
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2021
EaseMyTrip.com Customer Care's response Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. [protected] with reference code SM-CC-S-140821. So that we can assist you accordingly.
Aug 15, 2021
Updated by Sakthi6261 unable to find your WhatsApp number.
please provide..
Verified Support
Aug 16, 2021
EaseMyTrip.com Customer Care's response Dear Sir, Kindly provide us your PNR number or your booking id so that we can assist you accordingly.
Aug 16, 2021
Updated by Sakthi6261 PNR not generated. please find the attached image.

Verified Support
Aug 16, 2021
EaseMyTrip.com Customer Care's response Hi, Kindly check our number [protected] and call us back for assistance.
Aug 21, 2021
Updated by Sakthi6261 Resolved
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Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. [protected] with reference code SM-CC-140821. So that we can assist you accordingly
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