[Resolved] EaseMyTrip.com — ticket not given

DR. S. Vijaya Kumar

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	Ease my trip

Booked ticket 2 times from Tirupati to Vijayawada for my friend M Chandra Shekar on 2nd. First time customer care people told Bank has not given money. 4 PM again I booked. Same time Bank deducted the amount from my card. I have not received ticket. 3 times I spoken Executives with long conversation . Lastly at 8 PM today Mr Ankur Customer Executive told you have to book again. Amount will refund 24 hours. I never expected such a reply. Fault is with Ease my trip. Why should I book again ?

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Jan 9, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Aug 01, 2018

Updated by DR. S. Vijaya Kumar That Ankur told Supervisor will talk within 10 mts. He has not called

Verified Support

Dec 04, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

We hope your issue has been addressed and we assure you that you will not be facing any such issue in future. As we have already given the feedback to the concerned department. We always try our best to give our customers the best resolution and try to keep our customers happy. For any query and any further assistance please ping us on our whats app number [protected] so that we can assist you in a better way.