EaseMyTrip.com — Tickets not received on successful UPI transactions and company call centre non cooperative

EaseMyTrip.com — Tickets not received on successful UPI transactions and company call centre non cooperative

A Arpita Jaymin Pandit Jan 12, 2023 Jan 18, 2023 This thread was updated on Jan 18, 2023

We have successfully credited vide UPI Bank Reference ID[protected] for payment 21160₹ which is fully successful transaction and credited linked with ease my trip ea******[protected]@icici bank account no through Amazon Pay application. Still company is not reverting on said bank UPI transaction the tickets.Its more than 24 hours we are facing constant non cooperative reply from company call centre in this matter. We require either confirmation on failed bank reference I'd[protected] or tickets non of which answered to us by ease my trip customer care. +1 photos Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Jan 18, 2023

Verified Support

Hi Arpita, we apologize for the inconvenience caused to you. Kindly DM us your your registered contact details on our whatsapp escalation no.[protected] so that we can assist you accordingly as the details shared by you is not visible to us.

EaseMyTrip.com Customer Care

from Delhi, Delhi

Jan 18, 2023

Verified Support

Hi Arpita, we apologize for the inconvenience caused to you. Kindly DM us your booking details on our whatsapp escalation no.[protected] so that we can assist you accordingly as the details shared by you is not visible to us.