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EaseMyTrip.com — Train ticket booking not confirmed but transaction is confirmed

I just booked a ticket fromVijayawada Junction to Khurda Junction on 8thFebraury 2021
Booking ID is EMT79864736
even though the money (INR 1214.89 ) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.
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