[Resolved]  EaseMyTrip.com — Unauthorized ticket cancellation

Address:	110092
Website:	www.easemytrip.com

This happened to me on 1st april, 2016. I had booked two tickets from guwahati to trivandrum on 11th feb & 12th feb, 2016. Since i was unable to travel i had started the procedure to cancel the tickets. But the same day since 98% of the amount was deducted as cancellation charges (Do not know what hell policy these people are using to charge cancellation fees) i decided to keep it in hold. I called up customer care and asked to keep it on hold and not to cancel it, also i received a mail indicating the same from their end. Next day, again i had sent them a mail stating not to cancel both the tickets. Minutes later i got a mail saying both tickets are cancelled and amount refunded is close to 100 rs. I called customer care but no response.