[Resolved]  EaseMyTrip.com — Wallet amount for new booking

Since last 1 week, I raised this issue to customer care that for my new bookings I am not able to use my wallet amount . I have rs 16, 252 in my wallet of easymytrip and I fed up with this thing. Every time I called customer care, they said you have to wait 24 -48 hours to resolve this issue. Could you tell me what do you want to do with my money. Am I able to use it or not.
Email id - rajeshrules27gmail.com
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2021
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Aug 12, 2021
Updated by Rajeshrules27
Booking Ids - EMT72365503, EMT72310447
Verified Support
Aug 12, 2021
EaseMyTrip.com Customer Care's response
Dear Sir,

We are getting the details checked and you will get an update on this.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    313
    Resolved
    768
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information