EaseMyTrip.com — Without my consent my open travelling flight tickets were cancelled by easemytrip

Dear Sir,
I had booked flights ticket on 21/10/2021 from Mumbai to Goa by Booking ID No. EMT 89083119 for 29th January 2022.with PNR No.HSZ6X and
booked flights ticket on 21/10/2021 from Indore to Mumbai by Booking ID No.EMT 89083031 for 26th January 2022.with PNR No.XEL8D
But during the travelling time the cases of Carona started again and there was uncertainty from Airline side for flights.
Then we approach to Airlines for the flight tickets they made our ticket open for a year till 21 Oct 2022 to travel any where through their airlines according to their guidelines
Today I visited to airlines for further booking of this ticket but from the airline side they told me that your online agent had cancelled your ticket on 29/07/2022 and taken the refund back
This is to inform you that without prior notice how you can cancel my ticket where I have to travel on same ticket which was allotted by airline
The open ticket copy from airlines is enclosed with this email.
From your side no information or mail had sent to me for any cancellation nor any refund is transfer in my account
This is to inform you that you had done very wrong way without our concerned you cancelled our ticket which is great mistake done from your side where my tickets are still in open condition
Kindly go through the matter reply as soon as possible otherwise I will take legal action against you and your mistake
Are you getting my problem or not this not a proper solution from your side
My query is that my ticket was open till 21/10/2022 by airlines but from your side my ticket was cancelled on 29/07/2022 and you took the refund of that ticket
Still I was awaiting to travel on same ticket before 21/10/2022 but when I contact to airlines they reported that your ticket is cancelled by your online agent that is easemytrip, now you are not eligible to travel on same ticket that make me harass not to travel on same ticket which was my right
The mistake you made is not tolerable.
Now I am asking you to refund my full amount back still my goodness is not asking you the suffered amount but I think that you people nethier want to understand my problem nor you want to contact me on my mobile to settle the mistake done by you
How will be the faith on your Application a common man can do
Kindly send me the detail of your higher authority so that I can contact
Waiting for your proper response

Thanking you

Sent from Yahoo Mail on Android