[Resolved]  EaseMyTrip.com — Wrong name updated by EMT

I have booked a multi city flight ticket through ease my trip, tickets booked were for 2 different airline. When I submitted my basic information like name, age, contact details Indigo airlines picked all the details correctly but there was a mistake in name on the Go Air ticket it read my name as "Rajat Rajat" instead of "Rajat Verma" first when i contacted the EMT customer care they said that i will have to reach out to the airline for name change and i did the same. Go Air charged me extra Rs.1900 for name change. Now this is not my fault why should i pay extra money to the airline. If it would have been my fault while booking the tickets the same should have been highlighted by Indigo as well but my Indigo ticket is perfect then how did Go Air picket my name incorrectly. Even after sharing multiple email to EMT there is no response.
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Jul 9, 2022
Complaint marked as Resolved 
After I raised the complaint, a company social media executive immediately contacted me and issued a partial refund. It was because of her I got the issue resolved otherwise the customer care team had sent this case for a toss.
EaseMyTrip.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rajat Verma, Greetings from EaseMyTrip.com! Regarding booking ID EMT[protected]
I hope as per our telephonic conversation your query has been addressed as we are providing you the refund of INR 1000/- in your same mode of payment which you will receive within next 5-7 working days.
Thank You for prompt reply. Marking the issue as resolved.

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