[Resolved]  Easemytrip — Non payment of refund

Website:

Easemytrip.com

I had booked a flight of alliance air from dehradun to jaipur( via Delhi ) through easemytrip. The flight details are
Booking id EMT94321908
PNR 0ZW7S1
Sector DED-JAI
Date 9th Feb 2022
Since the flight from Dehradun to Delhi got delayed by many hours, the airlines cancelled the onward flight from Delhi to Jaipur and a full refund was announced to all the travellers. It's been more than 3 months and even after innumerable chats with easemytrip and emails to them and alliance air, I have yet to receive a single penny. It's been very frustrating as easemytrip says they haven't received the refund from alliance air and alliance air says since the ticket was booked through easemytrip, they can't do anything in this regard.As a consumer, i feel cheated and don't know where to go.