[Resolved]  EaseMyTrip.com — cancellation

Address:Kolkata, West Bengal, 700001

My ticket was cancelled by mistake.. I did not intend to cancel it but the site processed my cancellation without any confirmation.. I did not want to cancel it please please re-book the same flight or return the entire amount of ticket
Please resolve it as soon as possible
I did not give my confirmation for cancellation and without it how can you cancel my ticket
Was this information helpful?
No (0)
Yes (0)
Feb 21, 2019
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
EaseMyTrip.com Customer Care's response
Dear Sir,
We would like to inform you that as you have raised the cancellation request on the portal for your specific booking, the request got initiated and the same must have been cancelled as per the request. Further, please help us with the booking details so that we can look into the same and can assist you better on the same. You can also contact us on[protected] or can drop a mail on [protected]@easemytrip.com for the same.
Feb 05, 2019
Updated by adibashireen
i did not raise any cancellation request
Feb 16, 2019
Updated by adibashireen
I DID NOT RAISE ANY CANCELLATION REQUEST
KINDLY RETURN THE CHARGES
Feb 16, 2019
Updated by adibashireen
NEED A RESPONSE
Complaint comments 

Comments

I had booked a flight from nagpur to pune on 23jan..
REFUND REFERENCE NUMBER EMT55090319
THEY told me to refund the money within 5-7 days its goin to be15-20days and they havnt done nything...now they have stopped responding to my calls...very unprofessional and rude behaviour .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    313
    Resolved
    768
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information