EaseMyTrip.com — hotel cancellation refund not received

 
3 Reviews
India
 RajarshiDeb on Aug 19, 2019
Reference number-3241145. I have raised this ticket via email more than 2 months back (14th june) to get my hotel booking cancellation amount refunded to my credit card for booking hotel in darjeeling. I have sent follow up mails more than 5-6 times. But still it is unresolved. Please expedite the resolution. This reference number is for easemytrip travel agency.

Regards
Rajarshi

Complaint Status


[Aug 19, 2019] EaseMyTrip.com customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I have booked my round trip tickets from Delhi to Aurangabad (EMT[protected] for 20th and 23rd August.

The amount (INR17502) has been debited and i have received a mail which says 'Booking Pending'

Kindly look into the matter
Dear Sir/Ma'am,
I Have tried calling the customer care number for more than 50 times on both the given number but no one attended the call.
Earlier when I called they said that they will be back after sometime, but till now no one called.
So please help and I'm a regular customer of your agency
Thank you

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    Customer satisfaction rating
    95%
    Complaints
    255
    Pending
    7
    Resolved
    241
    phone
    + 91 11 4313 1313
    +91 11 4303 0303
    location
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    EaseMyTrip.com - hotel cancellation refund not received