[Resolved] EaseMyTrip.com — ticket cost charged more than displayed.

LakshmiDeb

Address:	New Delhi, Delhi
Website:	Easemytrip.com

I have booked my tickets on 29th april'18 roundtrip agartala to delhi for 16th may'18 & 27th may'18, id is emt44583282. That day ticket for roundtrip costing was rs. 7700/- appx for 1 adult (Agt to del rs.3571/- and from del to agt rs 4130/-) but for 6 adults, 1 kid & 1 infant they charged rs 60523/- in total. Though i bought 16 (Sixteen) tickets i didn't crosscheck with individual rates. But after getting break up i saw they have charged rs 4718/- for 1 adult on delhi-agartala flight. Whereas if i book a ticket today even i. E on 05/05/2018, the same flight costs rs 4202/- inclusive all tax. When i called up easemytrip cc they said they cant help for the payment related issue and to speak with airlines. I want my that extra deducted money back. I have booked so many tickets from this site but never get this kind of service.

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Dec 2, 2018

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Jun 14, 2018

Updated by LakshmiDeb Only apology they have asked. But the financial loss caused to me is not acceptable. Expected better service from this site, have trusted but its cheating they show 1 rate and charge another rate.

Verified Support

Nov 01, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

We hope that your query has been resolved. We assure you that you will not be facing any such issue in future. In case of any query or any assistance you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will assure you on priority.