Easy Go Trip — No refund

Address:	403516
Website:	easygotrip.com

We have booked a ticket for new delhi to kashmir round trip for go airways through easy go trip dated 20th june’ 2014.
On 7th june’2014 we have cancelled the ticket for return journey, onward journey was still active. Complaint # [protected] for the refund# a514. It took almost 6 months to refund the amount i. E. Rs. 3592 after so many calls and emails.
In september 2014, kashmir region witnessed disastrous flood across majority of its districts, which forced us to cancel the onward journey. Dgca has directed all airlines not to charge anything extra from passengers if they rescheduled or cancelled their bookings. They were also asked not to levy any cancellation fee.
We have tried to reach them via phone, emails & social sites etc, but unfortunately they have blocked us from all the sites so that we cannot post anything against them. We received a very cold and shrewd response from them. Numerous occasions no one is bothered to answer the phone. I have another complaint# [protected] which was provided by them.

Vivek
+91-[protected]