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Easy Go Trip Complaints & Reviews

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Updated: Aug 23, 2022
Complaints 80
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9
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Easy Go Trip reviews & complaints(80)

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S
Singh@1212
Aug 23, 2022
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Dear/sir I am rahul singh I have booked tickets in 15july danapur to secundrabad but my ticket not booked for technical reasons but my amount deducted 4056.10 I am waiting for 1 month but my refund not send my account I have 20 time connect easy my trip team but not response please provide My refund amount my booking I'd EMT[protected]
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    P
    Paromita97
    Aug 16, 2022
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    Address: Bangalore

    Happy easy go is a total fraud, not refunding the amount wherein the airlines has already given a confirmation of refund but they keep replying the same thing again and again. I need my refund right away you fraudsters. There are more people who's refund is not been taken seriously from 2 years ago, i would be forced to go legal about this
    Order id[protected]
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      J
      Jaishree Walke
      Jun 1, 2021
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      Address: Pune

      Customer service is not responding any calls. I called them at least 3 times and waited for more than 10 mins.

      First they cancelled the flight two times. On ticket it shows refundable and when I open it online it shows non refundable.
      Easy Go Trip customer support has been notified about the posted complaint.
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        R
        Ravi Pammar
        Sep 21, 2020
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        Address: No 1116/3b 16 cross St Francis school hongasandra

        Dear sir,

        Please find the below booking id emt[protected]

        I am not get any confirmation mail or sms of booking confirmation.

        Kindly refund my valuable amount. Immediately.
        +1 photos
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          A
          apppandey
          from Hyderabad, Telangana
          May 2, 2019
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          Address: HYDERABAD, Hyderabad, Telangana, 500004

          I have cancel my flight ticket from raipur to hyderanad of 24.05.2019 pnr - uc2qvl on 25th april but stil not got refund and i have send mail also but no respose and also the number of coustmer care goven on website is not recheable so please make it clear... Your services is very poor i will not booktickt or also not suggest any one so please and also i will make case for defecincey in services
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            A
            Ajay Nichani
            from Delhi, Delhi
            Apr 8, 2019
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            Address: 1F, Plot No. 883, Phase V, Udyog Vihar, Gurugram, Haryana, India, Gurugram, Haryana 122016, 122016

            I had booked my flight scheduled from pune to chennai on the 10th of march 2019 having the trip id[protected] and flight number 9w-680 (Jet airways). The above mentioned flight was cancelled by the airlines citing "operational reasons" on the 28th of february 2019.

            After which i have been in regular contact with the customer support and i receive only one standard reply - please initiate cancellation to process the refund. I have done the entire process 3 times. Even tried calling them on the numbers[protected] and[protected], and there is no response on the above numbers.

            It has been 40 days since cancellation and i have not received any refund.

            Please look into the matter and solve it as soon as possible.
            Easy Go Trip customer support has been notified about the posted complaint.
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              B
              from Bengaluru, Karnataka
              Apr 8, 2019
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              Address: Bangalore, Karnataka, 560103

              I have booked air tickets using this website. This flight has been cancelled by airline on 17th of March. I am eligible for full refund from airline. Till now Happy Easy Go did not refund my amount. I called couple of time for refund progress. Always i get answer saying that it is in process.

              Even after paying convince fees, i am struggling to get refund after 20 days.

              Please do the needful to get this resolved as soon as possible.
              Easy Go Trip customer support has been notified about the posted complaint.
              Apr 08, 2019
              Updated by [email protected]
              Booking ID:[protected]
              Apr 08, 2019
              Updated by [email protected]
              Even your standard ETA to get refund is 10-15 working days. Which is effectively more then 20 days.
              In this digital era, refund should not exceed more then 7 days.
              Cancellation refund of my ticket pnr no. GFLPSZ on 20.03.2019 at 17.05hrs. I send complaint by 2 times but there is solution of this problem. Plz help me and refund my money as fast as possible.

              refund of cancelled tickets - Comment #3399729 - Image #0
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                J
                Jomitha boban
                Mar 23, 2019
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                Address: 687 3rd floor sunlight colony 2 ashram.delhi, 110014

                I am jomitha. I didn't get my refund on 27/2/2019 delhi to amritsar and cancelled money on1/3/2019 amritsar to delhi. My flight no and tickets. Airline pnr oxfumq. On 27/2=ticet no[protected]. Flight no:9w-394. On1/3/2019 tickets no[protected]. Flights no 9w-810. Please provide my money as early as possible. How l will get my money. I try to contact with phone number but i court get ur no
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                  S
                  Shreenithee
                  from Mumbai, Maharashtra
                  Mar 19, 2019
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                  Address: Bangalore, Karnataka

                  Hi happy easy go team,

                  The flight ticket i booked was cancelled by jet airways and the refund has been processed from their side. Can you please provide the full refund? As mentioned in the email?

                  E ticket for order[protected]

                  Airline pnr - zykjjw

                  Destination - del to blr

                  Name : shreenithee

                  Ticket number[protected]
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                    M
                    Maplife Coo
                    from Delhi, Delhi
                    Feb 26, 2019
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                    Address: 1F, Plot No. 883, Phase V, Udyog Vihar, Gurugram, Haryana, India, Gurugram, Haryana 122016, Gurgaon, Haryana

                    Hi,

                    Happyeasygo,

                    My ticket from lucknow to delhi with jet airways travels flight cancelled on 8 february 2019, jet airways refunded to amount happy easy go, iam requested by mails nad registered by calls through customer care they said with in 15days credit but up to now amount not credited plz check once and clear amount.
                    Round trip with jet airways
                    Lucknow to delhi on on 8 february 2019
                    Delhi to lucknow on 14 february 2019
                    P. N. R =idxefg
                    Preetesh srivastava
                    Reshu pandey
                    Easy Go Trip customer support has been notified about the posted complaint.
                    have not received the refund amount yet.
                    The flight has been cancelled by the airlines. Amount has been refunded by the airlines, but still not processed by happy easy go. Its been more than a month, and the status is still processing. They say it would take 7-13 business days. But still no response.
                    For the change date you are charging the penalty which is too high to the addition of the ticket fee. For the booking done for the wrong date.this not the right to have a penalty this much high
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                      T
                      Triloki Nath Choudhary
                      from Gurgaon, Haryana
                      Feb 20, 2019
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                      Address: Gurgaon, Haryana

                      I have booked trip i'd[protected], flight from kolkata to bangalore to travel on 10th march, 19. My credit card has been debited but confirmation of booking not received either by email or sms or any other mode. As price of flight s are increasing i will book from some other place. You are requested to refund the entire amount.. If not responded by 6pm on 20th feb 19, i will escalate the issue to appropriate level..

                      Nishi..
                      Easy Go Trip customer support has been notified about the posted complaint.
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                        R
                        Raju VN
                        from Hyderabad, Telangana
                        Feb 15, 2019
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                        till date i am not received refund amount

                        Address: Rangareddy, Andhra Pradesh, 500072

                        Hi,

                        Happyeasygo,

                        My ticket from vishakapatnam to hyderabad indigo travels flight cancelled on november 27th 2018, indigo refunded to amount happy easy go, iam requested by mails nad registered by calls through customer care they said with in 15days credit but up to now amount not credited plz check once and clear amount.
                        Order id:[protected], pnr:uc98hv
                        Nagaraju
                        [protected]...
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                        S
                        sagarika nandi
                        from Mumbai, Maharashtra
                        Feb 9, 2019
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                        Today evening by 6.15 pm i've made a payment of 4171 rs twice for two different person from agartala to bombay for 28th of april. But even after continuous effort of 5 hours the company didn't provide any tickets and confirmation. Instead they are saying it's a long time for the travel and i should be patient. Just because the travel is far from the day of payment i should not be worried about the money i paid. This is the disgusting service i've ever received. Kindly look into the matter and please provide me tickets for the money i paid. It should not be the concern of mine if company (Happy easy go) has technical issue. They should acknowledge their mistake and provide resolution.
                        Easy Go Trip customer support has been notified about the posted complaint.
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                          V
                          VIVEK14512860
                          from Bengaluru, Karnataka
                          Sep 20, 2018
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                          I booked my flight for specific date but after booking within 5 min i request to @happyeasygo customer centre to change my travel date pls

                          So they told me like there lot of penalty you have to pay then only date will change.

                          Plz i request you to close this type of fraud company who is making fool to customers.
                          At last people are coming consumer complaints because we are blindly trust on this forum and sure they will help on most of scenario.

                          My details: trip id[protected]

                          Plz take action on this issue asap

                          Vivek yadav
                          [protected]/[protected]
                          +1 photos
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                            A
                            Abhi Agashey
                            from Mumbai, Maharashtra
                            May 24, 2018
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                            Address: 122016
                            Website: www.happyeasygo.com

                            Hi team,

                            I am extremely disappointed with the service provided to me. I'll recommend to every reader who reads this not to go for the happy easy go website at all. They are the biggest cheaters of all.

                            I had booked a ticket for a return flight from mumbai to jaipur and back. These are trip ref #[protected] and trip #[protected]. I spoken to indigo airline also and they have confirmed that the refund amount that they have processed is rs. 3640/. I also spoke to go air and they said the amount is rs.5032/.
                            The total amount refunded to happy easy go was 5032 + 3640 = 8672/.
                            They refunded me rs. 4738/.
                            Where is the rest rs. 3934/.
                            When i spoke to their call center agent they did not have a reply for the same and they asked me to email on [protected]@happyeasygo.com. Even they did not have a reply for the same.
                            Hence, i'd no option but to come here and submit my review.
                            Request to all you readers, do not have any transactions with them.

                            Regards,
                            Abhishek agashey
                            Easy Go Trip customer support has been notified about the posted complaint.
                            Jun 14, 2018
                            Updated by Abhi Agashey
                            I still have not heard any news from anyone.

                            as anyone spoken to any higher authorities yet.
                            No Reply yet. Its 14th June today. Almost a month gone.

                            As expected. I dont think justice prevails anymore.

                            I've even heard that this Easy go trip do not have the essential rights to be a travel agent.

                            How is IITA not aware of this ?

                            I am still waiting.
                            supervisor's reply, Jan 9, 2019
                            You have not read what is written for you underneath:
                            if in 15 days following your correct complaint to the address of the air carrier is receved,
                            you can hire a legal professional / laweyr for your case in the local Indian court.
                            You complaint is not clear for the consideration.
                            It is clear that you are not satisfined with the level of the refund.
                            But this site does not disclose the important refences, and you have not shown the documents related to the case in full in order to conclude who is right - you or the service provider - for the legal professional.

                            The quality of the service providers related to refunds for unused tavel portion is a commonly poor all over India.
                            To contact the same service provider for the same issue more than 2 times is useless efforts always.

                            The are 3 solutions for your satisfaction or your dissatisfaction in this case :-
                            1) to start the coutr procedure against your service provider, using the legal services of an licensed Indian lawer.
                            Your expences for layer will be in range from 11000 till 25000 rupees depending upon complicity.
                            Plus your own efforts.
                            The time of all procedure can last from 1, 5 till 3 years

                            2) to hire unlinced lawer and to start the "simlified" court procedure against your service provider, using the legal services of NON licensed legal professional.
                            Your expences will be in range from 6000 till 12000 rupees total + your own efforts.
                            The time of all procedure will be from 1, 5 till 5 years

                            Usualy courts award the paid expences for the legal assistance in the final decision.
                            How much can you win? Noone will answer this question.

                            3) to forget about unpaid amount of your service provider.
                            such your decision will cost zero in finances, but it can create moral dissatisfaction for you.

                            You are adviced to save the electronic documents related to payments (ticket, card transaction, refund, your requets on refund, 1-2-3 consequent replies of your service provider)
                            for the possible collection for the legal procedure for 6-9 months at least.

                            < save this massage for brie[censored]ndetsanding >

                            Regards,
                            Sr manager for ICAO/IATA irregulations matters
                            Aryan enginners ltd
                            email for request with documents: aryan{at}vivaldi.net
                            where {at}=@ .
                            supervisor's reply, Nov 26, 2018
                            This site does not allow to edit text. Sorry for minor mistakes. Catch the idea!
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                              I
                              Ismael Paul Alonzo
                              Jan 23, 2018
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                              Address: 1406

                              Last january 19 2018 the time around after lunch 1 came from san fernando pampanga to manila and was charged 400+ for my toll. I was in a hurry so i ignored it thinking it was a technical glitch. But i checked it this am and it really charged me 450+ omg. Thats the time i told myself never gonna use easy trip again my easy trip number is[protected]. I hope there is a way i can refund the excess amout that was chargered in my easytrip. I hope you can check this out! Usually i am charge 169 for this toll. Thank you for your time!
                              Easy Go Trip customer support has been notified about the posted complaint.
                              I booked two tickets from happy easy go to travel from hyderabad to visakhapatnam on 16 /4/18.but it was cancelled at same time..but money not refunded..Ticket cost 4581rupees..Happy is go is the one of the big worst ..Sir pls send me refended reference no.

                              My trip id #[protected]
                              I have not received the refund of cancellation.
                              Details of ticket is airline PNR HZ991
                              TRAVELLERS MR. KAMAL TULSYAN
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                                R
                                raagini chokshi
                                from Mumbai, Maharashtra
                                Nov 27, 2017
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                                Address: 400001
                                Website: happyeasygo

                                I had booked my trip for 25th novmber 2017from trivadrum to mumbai,

                                In my ticket it was written trivendrum international airport so i went to international airport being a lady with my other ladies friend as i had booked two tickets, when i went there they said same plain will go from domestic air port and it is littel far, i tok another forty five minutes to reach there and wheni reachedit was 9.20 and flight was 9.40 and they closed ticket window and i missed my because of wrong direction given by happy easy go e-ticket and i had to puchased new ticket from indigo airlines with rs 21500. So because of your ticket i had aloss of 21500 rupees,
                                Easy Go Trip customer support has been notified about the posted complaint.
                                Today i booked two flight tickets from Ranchi to Mumbai for 22nd January 2019 in my name Ravi N Mukherjee & Sikha Mukherjee through Websight namely Happy Easy Go Trvels & amount of Rs.8191/-:was debited from my account but no confirmation msg / mail till now. Send confirmaton of booking immediately. Rabi N Mukherjee. Advocate.
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                                  S
                                  Srinivasa Dwaraka Prasad Yarlagadda
                                  from Hyderabad, Telangana
                                  Jun 20, 2017
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                                  Address: Bangalore, Karnataka, 500050
                                  Website: www.easygotrip.com

                                  Posted in google + as well icprc.

                                  Citi bank card

                                  Complaint lodged with proof in chandanagar police station as well cyberabad commissionerate, even posted in facebook / whats up/ google +,

                                  Shamelessly that bugger escaping & enjoying - machinery sleeping.

                                  S. I is saidulu & tanguturi srinivas
                                  Chandanagar p. S limits.
                                  Easy Go Trip customer support has been notified about the posted complaint.
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                                    O
                                    Omprakash Sarwala
                                    from Ahmedabad, Gujarat
                                    Dec 17, 2016
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                                    Address: 403516
                                    Website: easygotrip.com

                                    Myself Omprakash, I had made a round trip ticket From Bangalore to Chandigarh, Booking Ref no. ET 39112 on date 25.07.2014 from easy go trip site. but after deduction amount total Rs.5687 booking or, ticket had been rejected . so i had to made one way ticket from Chandigarh to Bangalore amount was 2702 Rs.but left amount 2992Rs still not refunded, refund ref no. is A637. i called several times but no response. please do need ful sir.

                                    After Confirmation my one way ticket mailed done by company is .(Dear SirBelow is your confirmed ticket against your booking ET 39112 . Your remaining Amount with us is Rs 2992/- which can be used for another booking with Easygotrip. Your Easygotrip Refund Ref No A637)
                                    +1 photos
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                                      V
                                      Vivek Ranjan Guha
                                      from Delhi, Delhi
                                      Aug 23, 2016
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                                      Address: 403516
                                      Website: easygotrip.com

                                      We have booked a ticket for new delhi to kashmir round trip for go airways through easy go trip dated 20th june’ 2014.
                                      On 7th june’2014 we have cancelled the ticket for return journey, onward journey was still active. Complaint # [protected] for the refund# a514. It took almost 6 months to refund the amount i. E. Rs. 3592 after so many calls and emails.
                                      In september 2014, kashmir region witnessed disastrous flood across majority of its districts, which forced us to cancel the onward journey. Dgca has directed all airlines not to charge anything extra from passengers if they rescheduled or cancelled their bookings. They were also asked not to levy any cancellation fee.
                                      We have tried to reach them via phone, emails & social sites etc, but unfortunately they have blocked us from all the sites so that we cannot post anything against them. We received a very cold and shrewd response from them. Numerous occasions no one is bothered to answer the phone. I have another complaint# [protected] which was provided by them.

                                      Vivek
                                      +91-[protected]
                                      Easy Go Trip customer support has been notified about the posted complaint.
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