Easyday — cheating

Address:Fg 1, 83 c, vikaspuri, New Delhi, Delhi, 110018

Hello
I am a residence of vikaspuri and regular member of easyday vikaspuri (F-123). As per the scheme of march 2019, i was promised under the scheme that we will be provided with a bag for members who purchase more than 5, 000 in march that we did... But when i went today to claim it, we were told that my address is entered as prashant vihar. I have never told them this address while making the card and never bought anything from prashant vihar. We have been shopping from vikaspuri only. We have been cheated.
We don't know how they manipulated the address just before providing us the gift that we deserve.
Kindly look into the matter as this kind of fraud is not acceptable.
Also provide the information why this has happened as i am senior citizen and difficult to go at different places.
Sought this out.
There phone no. Is [protected]
Address. F 123, vikaspuri
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I am a senior citizen. The staff of Easyday at Tohana, Dist Fatehabad, Haryana is most inhospitable and insulting. They keep the AC'c switched off. Do the billing in a hep hazard manner and, if one complains, they simply tell you to go to hell.

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    Fg 1, 83 c, vikaspuri, New Delhi
    Delhi
    India
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